hoistway.co.uk./the company
HOISTWAY Ltd have skills accumulated from over 20 years of involvement in the installation, refurbishment and maintenance of lifts.
Your enquiry will be dealt with by project managers
why? - Because their knowledge of the industry far exceeds that of the average salesman.
So, from M2 to the latest European legislation, we can empower you to make the right decisions.
Ian Duffal - Director
After working for many years within the lift industry Ian decided to start his own company.
Ian's approach to the business was - old style customer service allied to state of the art technology, encompassing customer satisfaction in the process of installation, modernization and maintenance of lifts.
Our independent status means that our range of products is both diverse and innovative. Our supply lines are short and reaction times are amongst the best in the industry".
Chris Miller - Director Head of sales
has spent many years working as a project manager, overseeing new installations, refurbishments, in fact all kinds of projects
he was responsible for the day to day running of those sites. from specifying and ordering through to signing off and handing over the completed lift
Chris has now become our head of sales he has brought to the job a level of expertise well beyond the norm he can help and advise at every stage of your installation from working with plans and specifying the best lift to suit your needs to the selection of colours and accessories needed to finish your lift Chris’s experience means you can order your lift with complete confidence.
We are based in a majestic listed building although our modern offices reflect our attitude to business - old style customer service allied to state of the art technology, encompassing customer satisfaction in the process of installation, modernization and maintenance of lifts.
We have predominantly supplied sub contract services to the major lift companies for new installations and refurbishments. End customers have included Marks and Spencer's, Lloyds Bank, Boots the Chemist, Waterstone's, etc.
We felt that, as a progressive company, the services that we offer to other companies should be widened to include supervision, design and supply, and that ultimately, we must generate our own end customers.
As a consequence of this, in February 2004 we applied for and achieved Notified Body Approval via Plant Safety Ltd. This has enabled us to offer the full range of lift related services to end users. We now count builders, consultants, factories, nursing homes, etc. Amongst our valued customers throughout Wales and the South of England.
Companies are often assessed by the value they put on training. At Hoistway we fully believe that by training our staff they will be better equipped to deliver customer satisfaction. All of our staff are encouraged to participate in training and development to enable us to pass on our years of experience and to ensure that our teams are capable of delivering the very high quality service that we are renowned for.
Hoistway Ltd offer you a complete package, We like to get involved as early as possible in the planning stage so that we can advise you on all the latest legislation and offer you the widest choice of solutions. You benefit from unbiased information allowing you to stipulate your requirements with confidence. Our team have years of experience in project management, installation, refurbishment, and consultation, liaising with local councils and planning officers, designing and planning the installation of lifts in new build projects and seamlessly fitting them into existing properties.